Corporate Communications

Sr Director, Media Relations

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The Senior Director, Media Relations will drive development of T-Mobile’s PR and communication strategy including key messages and tactical plans to support the organization’s positioning and priorities. This key leader will focus on crisis communications/reputation management and media relations. The Senior Director is a key member of the Corporate Communications leadership team who will work with senior leaders to navigate through major initiatives.

STUFF WE'LL
TRUST YOU WITH
YOUR RESPONSIBILITIES
More specifically, this role will assume the following responsibilities:

Crisis / Reputation
  • Lead the development and implementation of communications messages in response to issues or crisis management to enhance and protect relationships with stakeholders, customers and the general public. This includes issues related to HR/Labor, Legal/NAD, company website, and privacy and security.
  • Seek out and obtain knowledge of specific focus areas of the business in order to make messaging recommendations.
  • Partner cross functionally to build communication strategies that enhance brand reputation and reinforce service leadership, change management and other key initiatives across critical internal and external stakeholders. This includes proactive and reactive management of the news media.
  • Support senior management in navigating crises from a communications perspective.
Media Relations
  • Develop and implement corporate media strategy to increase awareness and favorability of T-Mobile in top tier media. Ensure alignment of priorities and messaging.
  • Responsible for effective media relations, including as it pertains to top stories, coverage reporting, coverage flagging, quarterly earnings media, and utilization of the Truth Squad.
  • Approve communication plans and messaging; edit and distribute communications as needed.
STUFF YOU TELL
PEOPLE AT PARTIES
YOUR QUALIFICATIONS
While the quality and accomplishments of a person’s career will be the determining
factor, the finalist must have the following requisite qualifications:
  • 10-15 years in Corporate Communications and/or Public Relations at a PR agency and/or in-house communications team.
  • Expertise and broad experience in areas such as media, community, and investor in connection with issues management, crisis management, product publicity, and reputation management.
  • Experience developing and leading communications strategy for dynamic organizations that have experienced significant change (such as change in response to market conditions, regulatory environment, competition, etc.).
  • Extensive knowledge of media landscape and thorough knowledge of the needs of different media and communication tools for digital, print and broadcast.
  • Possesses strong media relationships, especially within the advertising space. Experience leading communications strategy planning and execution, as well as budgeting, creative solutions and agency management.
  • Proven ability to communicate plans across a matrix on a corporate, regional and functional basis.
  • Experienced working with/counseling senior-level leadership, and supporting change management initiatives.
  • Strong ability in leading, developing and nurturing a communications department.
  • Exceptional writing abilities and presentation skills; a skilled lead spokesperson.
  • Bachelor’s degree in Communications, Journalism, English, PR or a related field is required.

PERSONAL CHARACTERISTICS: The successful candidate will possess the following attributes:

  • Excellent communication skills, both verbal and written
  • Confident under extreme pressure
  • A roll-up-your-sleeves attitude; does whatever it takes
  • Customer focused
  • Thrives in a fast-paced culture of change and innovation
  • A strategic thinker; able to see how PR/social media impacts the overall business
  • Strives to understand the business and its key drivers
  • Effectively builds relationships
  • A self-starter; takes initiative rather than waiting for direction
  • Agile; ready to respond under high stress situations
  • Able to build trust and confidently interact with executives, providing forthright guidance and timely advice
  • Excellent follow-through skills with a high sense of urgency
  • An inspirational leader; has a passion for developing and motivating others
  • Results oriented; takes pride in a high quality product
  • Strong attention to detail
  • Ambitious and driven to succeed
  • Idea driven; has a history of anticipating issues; proactive and aggressive
  • Takes pride in “putting out fires” and addressing unforeseen issues impacting the organization on a daily basis
JOB POSTED FOR
85 DAYS
CANDIDATES THAT HAVE APPLIED 53
Job Details

71012BRReq ID

Corporate CommunicationsDepartment

NoTravel Required

1Position(s) remaining

WE EVEN DO BENEFITS DIFFERENTLY.

Health Benefits

Health Benefits

Medical, dental, and vision are just the start. We also offer health pro consultants, flexible spending accounts, and more.

Paid R&R

PAID R & R

Kick back with paid time off. We want you to have flexibility, convenience, and control over how you recharge.

It's all about you

IT'S ALL ABOUT YOU

We've ditched old-school performance reviews for a tailored approach to career health that includes training for better career and leadership skills.

Sweet Company Discounts

SWEET COMPANY DISCOUNTS

Naturally, we offer steep discounts on our consumer rate plans and all the fantastic accessories we carry.

Help with the Fam

HELP WITH THE FAM

Kids rock. But child care, adoption, and surrogacy aren’t cheap. We offer programs that help reduce those burdens.

Investment Options

INVESTMENT OPTIONS

Options include a 401(k) plan, an annual Employee Stock Grant, and a purchase plan that gives you the chance to grab T-Mobile stock at a discount.

WHAT TO EXPECT WHEN APPLYING FOR A JOB
Job Location 12920 SE 38th St Bellevue, WA 98006
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ONE OF THE MOST ETHICAL COMPANIES IN THE WORLD

As America’s Un-carrier, T-Mobile US, Inc. (NASDAQ: “TMUS”) is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The company’s advanced nationwide 4G and 4G LTE network delivers outstanding wireless experiences for customers who are unwilling to compromise on quality and value. Based in Bellevue, Washington, T-Mobile US provides services through its subsidiaries and operates its flagship brands, T-Mobile and MetroPCS. For more information, please visit http://www.t-mobile.com.

EOE Statement

We Take Equal Opportunity Seriously - By Choice

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination or harassment based upon any of these factors is wholly inconsistent with our Company values and will not be tolerated. Furthermore, such discrimination or harassment may violate federal, state, or local law.