Retail

Retail Store Manager - Memphis

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Here’s to the leader in you.

It’s time to do something you love, work with a purpose, and take on a challenge like never before. Meet T-Mobile, America’s Un-carrier, serving 50 million wireless subscribers and growing. When you join our team, you can make an incredible difference to your customers, and your co-workers. We’re looking for boldness, enthusiasm, and a whole lot of passion. In exchange, we offer real career growth opportunities in a place where awesome work is rewarded.

STUFF WE'LL
TRUST YOU WITH
YOUR RESPONSIBILITIES
You know retail sales inside and out, and you’re ready to make that next move to a leadership role like no other. In this role, you’ll manage talent, inspire your team, and make sure every customer comes away with a great experience. It’s not easy, but it’s the kind of challenge that can make your career. Take a closer look at what the job entails:

• When it comes to the customer experience at your store, the buck stops with you, as you ensure that each person gets an unforgettable experience and a custom-fit solution to their wireless needs
• You’ll help your associates to build strong relationships with their customers, make expert recommendations, and help onboard customers like a pro
• We’ll look to you to hire, train and develop your team, making staff adjustments as needed
• You’ll also ensure that your store meets or exceeds sales goals, and that means overseeing all store functions, from sales and inventory to the implementation of new store programs and initiatives
• Along the way, you’ll stay current on all our technology so that you can be an expert for your team, and your customers
• Finally, you’ll make sure your store always looks its best
STUFF YOU TELL
PEOPLE AT PARTIES
YOUR QUALIFICATIONS
This is the big leagues. You’ve got a lot of responsibility and people looking to you for guidance and leadership. Ready to bring it? Good. Here’s a little more on what we’re looking for:

• You’ve got prior sales and sales management experience with a customer focused retailer
• This includes previous consultative sales in consumer technology, coupled with a demonstrated record of high achievement
• You’ve also got experience in operational, financial and performance management, having previously managed site profit and loss
• You’ve also got a unique ability to lead and coach people to deliver great results
• People who know you would say you’re an amazing communicator, both with customers and teammates
• You’ve got solid computer proficiency
• A high school degree or GED is essential, while a Bachelor’s degree is preferred

You’re ready for this. So let’s talk about all the generous rewards we can offer for your outstanding work. Our compensation includes:

• Competitive base pay plus unlimited commissions
• Benefits for part-time and full-time associates
• Medical, dental and vision benefits
• Matching 401(k)
• Generous paid time-off programs
• Phone service discounts
• Education reimbursement
• Serious growth potential for your career

This is the opportunity to do something special and be a leader with a company revolutionizing the wireless industry. And we couldn’t do it without someone like you. So what do you say? Isn’t it time you explored what could become the career move of a lifetime? We invite you to apply today!
JOB POSTED FOR
30 DAYS
Job Details

73303BRReq ID

RetailDepartment

NoTravel Required

1Position(s) remaining

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WE EVEN DO BENEFITS DIFFERENTLY.

Health Benefits

Health Benefits

Medical, dental, and vision are just the start. We also offer health pro consultants, flexible spending accounts, and more.

Paid R&R

PAID R & R

Kick back with paid time off. We want you to have flexibility, convenience, and control over how you recharge.

It's all about you

IT'S ALL ABOUT YOU

We've ditched old-school performance reviews for a tailored approach to career health that includes training for better career and leadership skills.

Sweet Company Discounts

SWEET COMPANY DISCOUNTS

Naturally, we offer steep discounts on our consumer rate plans and all the fantastic accessories we carry.

Help with the Fam

HELP WITH THE FAM

Kids rock. But child care, adoption, and surrogacy aren’t cheap. We offer programs that help reduce those burdens.

Investment Options

INVESTMENT OPTIONS

Options include a 401(k) plan, an annual Employee Stock Grant, and a purchase plan that gives you the chance to grab T-Mobile stock at a discount.

WHAT TO EXPECT WHEN APPLYING FOR A JOB
Job Location 3895 Vantech Dr Ste D Memphis, TN 38115
CHECK YOUR COMMUTE
Driving
Walking
Bicycling
Public Transit

ARE YOU A GOOD FIT FOR OUR TEAM?

APPLY NOW
What's it like to work at T-Mobile?
Find out

“Best Place to Work”

5 stars 5 stars 5 stars 5 stars 5 stars

Former High Volume Retail Store Manager in Shaker Heights, Cuyahoga, OH

Pros

Incredible leadership and fun environment with incentive to exceed performance goals. Outstanding benefits and a true team/family atmosphere. Truly an amazing company to start or continue your career with.

Cons

Advancement sometimes does not hinge on skill set or performance. TO be honest, this is a pain point of working with in telecom. Growing your career a lot of times comes down to "who you know"

Advice to Management

Nurture your loyal and consistent performers. Far too many times I've seen great talent(myself included) walk away for a greater role that could have been a win win for both parties had you chose to promote from within.

“Amazing Company to work for!!!!!”

5 stars 5 stars 5 stars 5 stars 5 stars

Current Retail Associate Manager in Hartford, CT

Pros

Vibrant and innovative company constantly improving and heading up in the Game.

Cons

It's really hard for a Top Sales associate to move higher in the company as they make the same as Assistant Managers.

Advice to Management

Make the hiring process easy and eliminate multiple interviews. Assessment can be a bit shorter for the Job application. Increase Retail Associate Manager Base salaries. They basically run the show and does everything in the store. Managers overlook them but their pay is much more then the assistant managers. Some of the sales associates makes as much as Retail Associate managers. Which prevents top Sales associate to make a move to get into management.

"Best employer that I have ever worked for.”

5 stars 5 stars 5 stars 5 stars 5 stars

Current Retail Sales Associate in Fayetteville, GA

Pros

T-Mobile legitimately cares about its employees and listens as well. When something isn't right or the employees have an opinion the company always takes appropriate action.

Cons

Nothing at this time, but I haven't been employed for that long. Should something change, I'll update my review.

Advice to Management

Keep up the amazing job!

ONE OF THE MOST ETHICAL COMPANIES IN THE WORLD

As America’s Un-carrier, T-Mobile US, Inc. (NYSE: “TMUS”) is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The company’s advanced nationwide 4G and 4G LTE network delivers outstanding wireless experiences for customers who are unwilling to compromise on quality and value. Based in Bellevue, Wash., T-Mobile US operates its flagship brands, T-Mobile and MetroPCS. It currently serves approximately 58 million wireless subscribers and provides products and services through 70,000 points of distribution.

EOE Statement

We Take Equal Opportunity Seriously - By Choice

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination or harassment based upon any of these factors is wholly inconsistent with our Company values and will not be tolerated. Furthermore, such discrimination or harassment may violate federal, state, or local law.