MetroPCS

Program Manager, Sales Operations

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You will help manage new process creation and existing process improvement projects for MetroPCS corp owned Retail Store locations. Programs can include sales incentives, back office process standardization and overall enhancements in partnership with departments such as IT, Training, Sales Operations, and Human Resources. This is an entry level position but Process Improvement and Retail experience are strongly desired. Good luck!!



The Program Manager will be responsible for identifying, planning and executing initiatives to improve experience and sales operations in MetroPCS company owned Retail locations. This includes partnering with the field leadership, as well as cross functional organizations to understand and prioritize business needs. They will be responsible for managing projects from inception to implementation in the field, as well as managing key vendor relationships, and providing ongoing project support. The person will be responsible reporting program results and metrics to leadership. A successful candidate must be able to quickly understand complex issues, clearly articulate the impacts to stakeholders and develop a plan of action.

STUFF WE'LL
TRUST YOU WITH
YOUR RESPONSIBILITIES
Enterprise Core Competencies
Requires competency in customer focus, change & innovation, strategic thinking, relationship building & influencing, talent management, results focus and inspirational leadership.
Essential Functions
  • Analyze complex problems, understand risks, and design operational changes
  • Manage multiple cross functional projects, provide status, manage risks, issues and measure KPIs
  • Conduct operational and assessments to identify risks, gaps and propose solutions
  • Process improvement
STUFF YOU TELL
PEOPLE AT PARTIES
YOUR QUALIFICATIONS
Qualifications
Minimum Required
  • 3+ years work experience in sales, operations or finance
  • Strong analytical skills
  • Strong PC/technical skills (Excel, Word, PowerPoint, Access)

Desired
  • Program Management Experience in a Sale/Operations environment strongly desired
  • Basic SQL querying skills are desired a plus
  • Wireless Telecom experience a plus
  • Statistics skills are a plus

Education
Minimum Required

  • Bachelors Degree. Finance, Accounting, Business Administration, Engineering or related field or equivalent experience
JOB POSTED FOR
8 DAYS
CANDIDATES THAT HAVE APPLIED 94
Job Details

73773BRReq ID

MetroPCSDepartment

NoTravel Required

1Position(s) remaining

SIMILAR JOBS
M-Retail Sales Associate Citrus Heights, CA

WE EVEN DO BENEFITS DIFFERENTLY.

Health Benefits

Health Benefits

Medical, dental, and vision are just the start. We also offer health pro consultants, flexible spending accounts, and more.

Paid R&R

PAID R & R

Kick back with paid time off. We want you to have flexibility, convenience, and control over how you recharge.

It's all about you

IT'S ALL ABOUT YOU

We've ditched old-school performance reviews for a tailored approach to career health that includes training for better career and leadership skills.

Sweet Company Discounts

SWEET COMPANY DISCOUNTS

Naturally, we offer steep discounts on our consumer rate plans and all the fantastic accessories we carry.

Help with the Fam

HELP WITH THE FAM

Kids rock. But child care, adoption, and surrogacy aren’t cheap. We offer programs that help reduce those burdens.

Investment Options

INVESTMENT OPTIONS

Options include a 401(k) plan, an annual Employee Stock Grant, and a purchase plan that gives you the chance to grab T-Mobile stock at a discount.

WHAT TO EXPECT WHEN APPLYING FOR A JOB
Job Location 2250 Lakeside Blvd Richardson, TX 75082
CHECK YOUR COMMUTE
Driving
Walking
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Public Transit

ARE YOU A GOOD FIT FOR OUR TEAM?

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"The best company I've worked for"

5 stars 5 stars 5 stars 5 stars 5 stars

Current Retail Associate Manager in Orlando, FL

Pros

Great upper management Great benefits Tight knit friendly working environment I love working for this company even after the T-Mobile acquisition. Upper management is very fair and readily available to help you advance with the company.

Cons

Very angry customers Low cost provider Many people are comfortable in their positions so there isn't much opportunity to move up.

Advice to Management

Continue to make your employees feel like a vital part of the company's success. It does wonders and motivates immensely.

ONE OF THE MOST ETHICAL COMPANIES IN THE WORLD

MetroPCS provides the freedom and convenience of unlimited, no-annual-contract wireless services on a nationwide 4G network for a flat rate. With MetroPCS, customers get great value and a wide variety of device choices from leading brands. A flagship brand operated by T-Mobile US, Inc. (NYSE: “TMUS”), MetroPCS products and services are available online and across the United States through a network of company-owned stores, authorized dealer locations, and leading national retailers.

EOE Statement

We Take Equal Opportunity Seriously - By Choice

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination or harassment based upon any of these factors is wholly inconsistent with our Company values and will not be tolerated. Furthermore, such discrimination or harassment may violate federal, state, or local law.