Sr Developer, Dev opsAPPLY NOW
Senior DevOps Engineer
Join the next wave of innovation efforts that is happening at T-Mobile. Join T-Mobile and take the next career move to work on projects that challenge your intellect, passion to succeed, drive and curiosity. If you are looking to work on projects that are the top organizational priority for the company and are biased towards providing compelling end user experience to improve customer satisfaction, look no further!!!!
Translate business, and functional requirements into documented technical specifications.
Develop support documentation for tier 2 and tier 3 support
Perform RCA (Root Cause Analysis) for the Hotfix issue and document the findings
Utilize development skills to build (code) and unit test new systems functionality per technical specifications, with deliverables to include code builds and documented unit test results.
Develop application support documentation as required by the application support teams for acceptance of systems changes into production.
Build and unit test production deployment packages and implementation plans for scheduled systems enhancements.
Facilitate/lead reviews (walkthroughs) of technical specifications and program code with other members of the technical team, communicating design, requirements, feature set, functionality and limitations of systems/applications to team and development lead.
Utilize departmental Systems Development Lifecycle Methodology as a guide for development activities.
Contribute to and work to meet project schedules by providing accurate estimates of effort required for development deliverables, by providing updates on project progress to development and project management, and by escalating issues that might affect project success to management.
Collaborate/Partner with other teams including Enterprise Testing, Release Planning and Management, Business Systems Analysis, Project Management, and Application Support on successful delivery of systems enhancements.
Support, triage, and troubleshoot customer support issues for new T-Mobile Digital Delivery application
Support, triage and troubleshoot Testing Team issues for duration of the test/release cycle
Support, Fix, Develop and deploy CMS, Content, Configuration changes as needed
Support, triage and troubleshoot differing environment issues (Staging, Pre-production, Production) as needed, including system connectivity and communication protocols
Manage and update certificates and Keys for D3 infrastructure as needed
Fix issues as needed and work with the development team to address them
Take the lead on high visibility, high priority and difficult support issues
Work with directly with customers to identify and replicate problems
Support daily/weekly T-Mobile deployment/releases
Provide on call and after hours support as required for production releases and to respond and provide Tier 1 support on production outages.
Secondary Duties and Responsibilities:
Proactively identify issues before customer escalation
Maintain technical skills and expertise through continuing education and training.
Collaborate/partner with other teams including Business Teams, Enterprise Testing, Release Management, Project Management, and Application Support for successful delivery of systems enhancements.
BS degree in Computer Science or equivalent industry experience.
7+ years of Development experience and Application Support
5 + years of experience on working multi-tiered Enterprise Application, Web or Single Page applications, Web Services and ITIL processes
Good understanding of Algorithms, design patterns and software architecture
Experience in monitoring system like Splunk, App Dynamics a plus
Knowledge of Cloud computing, AWS, Docker, Chef and Mesos
Expertise supporting desktop, mobile, tablet, and web-based software
Strong work ethic, integrity, customer service and communication skills
High attention to detail and Ability to multi-task
Ability to recognize and address sensitive issues prior to customer escalation
Top-notch application troubleshooting skills
Experience and good Knowledge of design principles and best practices, implementing Web Services and REST architecture using XML/JSON;
Experience of working on Enterprise systems with complex architecture
Pre-employment background screen
Legally authorized to work in United States
WE EVEN DO BENEFITS DIFFERENTLY.
Medical, dental, and vision are just the start. We also offer health pro consultants, flexible spending accounts, and more.
PAID R & R
Kick back with paid time off. We want you to have flexibility, convenience, and control over how you recharge.
IT'S ALL ABOUT YOU
We've ditched old-school performance reviews for a tailored approach to career health that includes training for better career and leadership skills.
SWEET COMPANY DISCOUNTS
Naturally, we offer steep discounts on our consumer rate plans and all the fantastic accessories we carry.
HELP WITH THE FAM
Kids rock. But child care, adoption, and surrogacy aren’t cheap. We offer programs that help reduce those burdens.
Options include a 401(k) plan, an annual Employee Stock Grant, and a purchase plan that gives you the chance to grab T-Mobile stock at a discount.
ARE YOU A GOOD FIT FOR OUR TEAM?APPLY NOW
What's it like to work at T-Mobile?Find out
“The most amazing company ever!”
Current Field Sales Recruiter in Waterville, ME
Ability to think outside the box and bring your own personal best to your career. Tons of communication and flexible to change with customers and employees needs. Fun, fast pace, fantastic people!
We move very fast, you have to be able to roll with it and be excited by change. Thing are not always flawless, but there is tons of support as we grow and change.
Advice to Management
John is the best CEO! Keep communicating, keep things fun, let's be number one!
“Great Work & Great People!”
Current Diversity & Inclusion Field Program Manager in Albuquerque, NM
Culture, leadership, growth, flexibility, & benefits
None, I love it! I can't think of any right now.
“One of the best jobs I’ve ever had”
Former Anonymous Employee in Bellevue, WA
Managers (at least mine) actually listened to and advocated for their employees. Great pay. Nice perks. Good culture -- people didn't seem miserable.
As with any big company, can take a while for things to get done. Lots of layers, etc. But definitely moves faster than other big companies I've worked for.
Advice to Management
Don't advance those mid- to senior mgrs who just go through the motions. Do more to keep smart, talented people on board.
As America’s Un-carrier, T-Mobile US, Inc. (NASDAQ: “TMUS”) is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The company’s advanced nationwide 4G and 4G LTE network delivers outstanding wireless experiences for customers who are unwilling to compromise on quality and value. Based in Bellevue, Washington, T-Mobile US provides services through its subsidiaries and operates its flagship brands, T-Mobile and MetroPCS. For more information, please visit http://www.t-mobile.com.
We Take Equal Opportunity Seriously - By Choice
T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination or harassment based upon any of these factors is wholly inconsistent with our Company values and will not be tolerated. Furthermore, such discrimination or harassment may violate federal, state, or local law.