Digital Experience Communications Manager - @work teamAPPLY NOW
Position is responsible for creating and distributing messages related to T-Mobile’s business. Position participates in the development of T-Mobile’s communication planning process including knowledge of key stakeholders, development of key messages and tactical plans to support the organization’s positioning and priorities. Position acts as an advisor on communications and change management for T-Mobile, interacting with internal and external stakeholders and manages implementation.
•Business Partnership: Serves as a business partner and provides communications counsel including coaching and feedback to develop management communications skills; drafts and edits speeches, presentations, and e-mail; scripts, edits and produces videos, in alignment with the corporate values. Becomes knowledgeable about the specific focus area of business in order to help implement client’s operations and make recommendations to management, clarifies client leadership communications requirements and coordinates service delivery. Oversees positive client relationships.
•Products and Services Communications: Partners cross functionally to build communication strategies and tactics that introduce new products/services, enhance brand reputation, reinforce service leadership and network quality perceptions, support change management and other key initiatives across critical internal and external stakeholders, may include the news media.
•Internal Communications: Develops and implements internal employee communications and voice utilizing innovative communications solutions, including enterprise portal. Ensures timely and effective implementation of integrated communications to support business priorities and future success. Reports program impact based on stakeholder feedback and business results. Develops and implements communications messages that will enhance and protect relationships with stakeholders, customers and the general public.
•Also responsible for other Duties/Projects as assigned by management as needed. Examples may include team maintenance functions, phone inventory management, writing stories for the web; generate, monitor and update content for the portal and other on-line resources.
•5+ years working in a fast paced, high volume Marketing, Communications, and/or Public Relations function for a large corporation or agency; strong cross functional partnership experience
•Exceptional writing abilities and presentation skills including experience such as a lead spokesperson and understanding of the digital space
•Experience working with and counseling senior-level leadership. Experience supporting change management initiatives
•Demonstrated strong organizational skills with a history of anticipating issues and taking proactive action to develop and implement an appropriate response plan. Comfortable multi-tasking and able to deliver results under pressure and tight deadlines
•Excellent problem solving and analytical skills
•Proficient using MS Office Suite and familiar with various digital tools and emerging technologies
•Core Competencies: Writing, Editing, Oral, Integrated Communications, Primary/Secondary Research, Crisis Management
•High School Diploma/GED
•Communications, Journalism, English, PR or related field
*LI – JJP1
WE EVEN DO BENEFITS DIFFERENTLY.
Medical, dental, and vision are just the start. We also offer health pro consultants, flexible spending accounts, and more.
PAID R & R
Kick back with paid time off. We want you to have flexibility, convenience, and control over how you recharge.
IT'S ALL ABOUT YOU
We've ditched old-school performance reviews for a tailored approach to career health that includes training for better career and leadership skills.
SWEET COMPANY DISCOUNTS
Naturally, we offer steep discounts on our consumer rate plans and all the fantastic accessories we carry.
HELP WITH THE FAM
Kids rock. But child care, adoption, and surrogacy aren’t cheap. We offer programs that help reduce those burdens.
Options include a 401(k) plan, an annual Employee Stock Grant, and a purchase plan that gives you the chance to grab T-Mobile stock at a discount.
ARE YOU A GOOD FIT FOR OUR TEAM?APPLY NOW
What's it like to work at T-Mobile?Find out
"One of the BEST places to work!!"
Former Business Account Executive B2B in Kansas City, MO
Very exciting industry to be a part of the wireless industry that is changing the way wireless is done!!
Can't think of any! If you work hard, you'll make really good money!!
Advice to Management
Keep up the good work! You're employees are happy ones!
Current Account Executive in Concord, CA
Rewarding. You get what you put in . It's simple and when it comes down to it your accountable for your results
None it's what you put in . It's not for people who aren't self motivated
Advice to Management
On board process needs to be improved
As America’s Un-carrier, T-Mobile US, Inc. (NASDAQ: “TMUS”) is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The company’s advanced nationwide 4G and 4G LTE network delivers outstanding wireless experiences for customers who are unwilling to compromise on quality and value. Based in Bellevue, Washington, T-Mobile US provides services through its subsidiaries and operates its flagship brands, T-Mobile and MetroPCS. For more information, please visit http://www.t-mobile.com.
We Take Equal Opportunity Seriously - By Choice T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination or harassment based upon any of these factors is wholly inconsistent with our Company values and will not be tolerated. Furthermore, such discrimination or harassment may violate federal, state, or local law.