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Customer Service

Save the day for 150 million customers. One call at a time.

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WHAT’S IT ABOUT?

You know that buzz a place has when people are all in the same thing together? That feeling of camaraderie? Welcome to the T-Mobile call center. Full of passionate people who love assisting those who need a little help. This is an opportunity for growth. It’s the forefront of the mobile frontier. So take your place and do something great.

ANSWER THE CALL.

We come to the rescue, conquering our customers’ wireless problems. And here’s the kicker: the pay is great. There are plenty of perks and benefits you won’t find anywhere else. Think differently. Embrace a challenge. Who knows where it could take you?


This is a company that has life! You look to the future, rather than how to hang on to what’s left of your glory days.

Jerod Senior Customer Service Manager

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Our team is pretty funny. This year’s best quote: "Sorry I was late. I was busy playing with Legos."

Brittney Service Partner Operations Manager


Helping people brings a satisfaction that you cannot get any way else.

Emily Technical Care Specialist

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Training

With six to eight weeks of hands-on, in-class, and on-the-job training, you’ll have everything you need to hit the trail leading to your successful customer service career. Weekly coaching sessions and ongoing training will keep you on top of the hottest new wireless gadgets. And if you want to advance or explore other roles, there’s plenty of room to spur your career to new heights.

Current Openings

CSR2 Retention Representative
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  • Salem, Oregon
  • Customer Service
  • Full Time
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Customer Service Representative - Wichita
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  • Wichita, Kansas
  • Customer Service
  • Full Time
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Customer Service Representative, Bellingham
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  • Bellingham, Washington
  • Customer Service
  • Full Time
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Customer Service Professional – General Care
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  • Oakland, Maine
  • Customer Service
  • Full Time
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Customer Service Specialist -Chattanooga
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  • Chattanooga, Tennessee
  • Customer Service
  • Full Time
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Bilingual Customer Service Retention Representative 2
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  • Albuquerque, New Mexico
  • Customer Service
  • Full Time
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Technical Customer Service Specialist- Springfield MO
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  • Springfield, Missouri
  • Customer Service
  • Full Time
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Customer Service Representative, Meridian
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  • Meridian, Idaho
  • Customer Service
  • Full Time
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Sr Program Manager (Call Center Quality Assurance)
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  • Bellevue, Washington
  • Customer Service
  • Full Time
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Customer Service Internship
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  • Various Locations
  • Customer Service
  • Full Time
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