WE’RE TRANSFORMING CUSTOMER CARE

Help your own set of customers resolve issues and get the most out of their wireless experience.

See us in action

CUSTOMER CARE
UNLIKE ANY OTHER

We’re not just changing wireless for good; we’re also redesigning Customer Care. Be part of a dedicated team of care experts that assists an exclusive set of customers. No more transferring the customer to another line or representative. You’ll be a single point of contact for your customer and provide complete end-to-end resolution.

A FOCUS ON TRAINING

We’ve put a big emphasis on training and career development for our Customer Care team members. You’ll join as an associate expert, and then you’ll receive training and coaching that’ll move you to expert status with a nice raise, of course. If you want to see your career grow, we have the pathway, the training, and the resources to help you succeed.

Current Openings

Operational Insights Manager
Location Pin
  • Bellevue, Washington
  • Customer Service
  • Full Time
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Sr Statistician
Location Pin
  • Bellevue, Washington
  • Customer Service
  • Full Time
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Sr Analyst, Resource Planning
Location Pin
  • Bellevue, Washington
  • Customer Service
  • Full Time
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Customer Experience Manager (Handset Programs)
Location Pin
  • Bellevue, Washington
  • Customer Service
  • Full Time
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Customer Service Associate Expert - Bellingham
Location Pin
  • Bellingham, Washington
  • Customer Service
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Coach, Team of Experts
Location Pin
  • Bellingham, Washington
  • Customer Service
  • Full Time
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Customer Service Associate Expert - Salem
Location Pin
  • Salem, Oregon
  • Customer Service
  • Full Time
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Coach, Team of Experts
Location Pin
  • Salem, Oregon
  • Customer Service
  • Full Time
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Manager, Team of Experts
Location Pin
  • Salem, Oregon
  • Customer Service
  • Full Time
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Sr Expert - Salem
Location Pin
  • Salem, Oregon
  • Customer Service
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