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Customer Service

Save the day for 150 million customers. One call at a time.

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WHAT’S IT ABOUT?

You know that buzz a place has when people are all in the same thing together? That feeling of camaraderie? Welcome to the T-Mobile call center. Full of passionate people who love assisting those who need a little help. This is an opportunity for growth. It’s the forefront of the mobile frontier. So take your place and do something great.

ANSWER THE CALL.

We come to the rescue, conquering our customers’ wireless problems. And here’s the kicker: the pay is great. There are plenty of perks and benefits you won’t find anywhere else. Think differently. Embrace a challenge. Who knows where it could take you?


This is a company that has life! You look to the future, rather than how to hang on to what’s left of your glory days.

Jerod Senior Customer Service Manager

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Our team is pretty funny. This year’s best quote: "Sorry I was late. I was busy playing with Legos."

Brittney Service Partner Operations Manager


Helping people brings a satisfaction that you cannot get any way else.

Emily Technical Care Specialist

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Training

With ten weeks of hands-on, in-class, and on-the-job training, you’ll have everything you need to hit the trail leading to your successful customer service career. Weekly coaching sessions and ongoing training will keep you on top of the hottest new wireless gadgets. And if you want to advance or explore other roles, there’s plenty of room to spur your career to new heights.

Current Openings

Sr Business Intelligence Analyst - Operational Insights
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  • Bellevue, Washington
  • Customer Service
  • Full Time
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Business Analysis Manager
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  • Bellevue, Washington
  • Customer Service
  • Full Time
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Operational Insights Manager
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  • Bellevue, Washington
  • Customer Service
  • Full Time
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Specialist, Executive Social Media
Location Pin
  • Bellevue, Washington
  • Customer Service
  • Full Time
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Sr Statistician
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  • Bellevue, Washington
  • Customer Service
  • Full Time
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Customer Service Associate Expert - Bellingham
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  • Bellingham, Washington
  • Customer Service
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Coach, Team of Experts
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  • Salem, Oregon
  • Customer Service
  • Full Time
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Manager, Team of Experts
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  • Salem, Oregon
  • Customer Service
  • Full Time
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Customer Service Associate Expert - Salem
Location Pin
  • Salem, Oregon
  • Customer Service
  • Full Time
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Sr Expert - Salem
Location Pin
  • Salem, Oregon
  • Customer Service
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